Services

16 Future-Proofed Services

01 — MCP Server Build-Out

Unlock the power of LLM tools for your entire operation.

Connecting powerful, future-proofed agents.

Model Context Protocol servers provide incoming agents the tools they need to help customers interface with your brand without guessing.

We build properly scoped roles that are easy to review. At the end of the day, you own the keys to the system. No free-wheeling AI.

What it covers

Internal APIs and databases
Per-user permissions and authorization
Audit reviews over calls
Hosting, versioning, and deployment
Setup for in-house agents

You end up with

An MCP server with documentation, production support, and permission workflows.

02 — API Integration & Middleware

Connecting your systems and achieving better workflows.

Carving communication pathways.

Siloed systems slow down workflows and create bottlenecks in your operations. We make the connective tissue that automates the space between your systems.

We build securely so when something stops working, we’re able to quickly fix the issue with nominal disruption to your operation.

What it covers

REST, GraphQL, and webhook integrations
Queues, retries, and idempotency
Schema mapping and data transformation
OAuth, token rotation, and secrets handling
Monitoring and alerting

You end up with

Integrations across systems that keep running even when you stop.

03 — Agent Orchestration

Automated multistep agentic workflows.

Every handoff tuned to perfection.

Reasonably scale your business with multiple agents doing the heavy lifting and the humans providing approval and guardrails.

We don’t jump the gun by pushing multiple agents into your system without a proper plan. We’ll build up over time to cut down the chaos.

What it covers

Task breakdown and workflow design
Human-gated checks
Right-scale jobs that match your needs
Traceable documentation
Integrated cost ceilings and fallbacks

You end up with

An agentic workflow that provides proof of completed jobs and security points.

04 — RAG & Knowledge Systems

Citations from your documentation.

Guide the answers.

Retrieval systems that provide customers and internal stakeholders with the answers they need. Based on your documentation, not the open web.

With the proper documentation and measurements, you’ll be able to tell the difference between misread information and hallucination.

What it covers

Document ingestion and parsing
Chunking and metadata strategy
Hybrid keyword and vector search
Access control at the document level
Retrieval evals and freshness rules

You end up with

A knowledge center with cited answers, measured citations, and a dashboard that keeps everything current.

05 — Internal Agents

Speeding up the work no one wants to do. So you can focus on what matters.

Providing support in the tools you already use.

Wiring agents to the tools you already use to provide support in the tasks no one wants to do.

We’ll listen to what your team needs, and study their workflows before building. We’ll smoothly hand off the agents over time.

What it covers

Workflow discovery with team members
Slack, Teams, and browser-based interfaces
Connections to CRM, ticketing, and docs
Planned rollout and feedback opportunity
Usage and time-saved reporting

You end up with

A custom internal team of agents that will adjust to your changes.

06 — AI Visibility and Metrics

Connections that measure and provide insight.

Measurable results from day one.

We’ll plug in the proper metric tracking and provide dashboards so you can monitor results in real time across various channels.

Campaign tracking so you can easily see how you compare to your competitors as well as drill down into the questions your audience is asking.

What it covers

Design from production data
Automated scoring
Regression runs in CI
Tracing, latency and cost dashboards
Model and prompt comparison reports

You end up with

A dashboard that shows quality, cost, and latency over time.

07 — AI Strategy & Readiness Audit

Is your site ready?

How well does your site talk with LLMs?

We’ll find which processes are AI-ready and where your site could use improvements.

Timing depends on the scope of the audit. We’ll work with your team, look at the data and the systems involved, and rank opportunities and next steps.

What it covers

Process and workflow interviews
Data and systems readiness review
Risk, governance and compliance check
Build-versus-buy assessment
Sequenced roadmap with cost ranges

You end up with

A ranked list of areas your site can grow as well as cost ranges per action item.

08 — Data Pipelines for AI Readiness

Teaching AI from the proper source.

Train your AI accurately and effectively.

Automated infrastructures that collect, clean, and deliver unstructured data for models to train on.

Data cleansing is important for AI readiness as it’s the way to ensure hallucinations and incorrect data don’t slip through.

What it covers

Source ingestion and ELT setup
Warehouse modelling with dbt
Data quality tests and alerts
Scheduling and automation
Lineage and documentation

You end up with

A warehouse of data that people can trust.

09 — Fine-Tuning

Custom models that fit your needs.

Nothing generic.

Prompting generic models plateaus fast. We tune your data and provide a harness so you can prove the lift is real.

Fine-tuned models are a rarity. Most teams don’t need them, but we’ll work with you to find the right fit for your operations.

What it covers

Baseline evaluation before training
Training data curation and labelling
Supervised and preference fine-tuning
Distillation to smaller, cheaper models
Deployment and ongoing re-evaluation

You end up with

A fine-tuned model with proof of gains.

10 — Product development

Platforms, apps, and internal tools built to be fine-tuned to you.

Custom-built software, maintained to your needs.

We build you the tool then work with you to make sure it works properly and is built out for your use case.

Time to build is dependent on the scope of the project, but we’ll continue to take feedback and add features even after launch.

What it covers

Marketing sites and CMS builds
Customer-facing web applications
Internal tools and admin portals
Integrations between systems
Rescue work on a codebase someone else left

You end up with

A running application that evolves with your team or customers.

11 — Search engine optimization

Be found where users are searching.

A full audit with fixes and a plan moving forward.

We start with an audit to ensure the site will communicate well with search engines. From there we develop fixes and patch holes.

Only when the site is cleaned up will we start publishing content that users will actually read and AI and search engines will cite.

What it covers

Technical audits and remediation
Information architecture and internal linking
Keyword and intent research
Migrations without losing rankings
Local and multi-location search

You end up with

A prioritised list of fixes and a plan to bring in more traffic.

12 — Data intelligence

Tracking that doesn’t require a caveat.

All numbers in one place.

Reporting problems are collection problems. We build the system from scratch and connect inputs to a single source of truth dashboard you can trust.

Proper data handling, consent, and adherence to regulations are built into the process, not retrofitted later.

What it covers

Measurement plans and event taxonomy
GA4, server-side tagging
Consent and regulation management
Proper attribution
Executive and operator dashboards

You end up with

A dashboard that’s your confident source of truth.

13 — Marketing strategy & research

Finding your niche, executing to reach your audience, and strategy to sell well.

A quick, strategic plan.

We do the market research and find the positioning you need and the proof points. We understand the channels worth funding and what you should ignore.

We work alongside your team or start from scratch.

What it covers

Customer and buyer interviews
Category and competitor research
Positioning and messaging
Channel plan and budget shape
Launch and campaign architecture

You end up with

A structured marketing plan with the research to back up the strategy.

14 — CRM process

Routing data and automations into the locations they need to go to.

Your customer pipeline should work for you.

We map out the stages and flows your team uses and rebuild routing and automation to match. With fewer locations and platforms your system will run smoothly.

We also provide documentation so your team can understand how the CRM works, and what to do if something goes wrong.

What it covers

HubSpot implementation and cleanup
Lifecycle stages and lead routing
Workflow and sequence automation
Data hygiene and deduplication
Aligned sales and marketing reports

You end up with

A CRM that works for your team, and documentation so you can teach it.

15 — AI & machine learning

Production-ready models including agentic flows.

Build, train, evaluate, demo, publish.

We build models alongside evaluation suites so you can know for certain how the model is working.

Data retrieval, system access, and MCP servers work alongside the machine learning.

What it covers

Agents with real tool access
MCP servers that complement your systems
Retrieval and document pipeline
Eval harnesses and regression suites
Cost, latency, and failure-mode review

You end up with

An in-production model with tests, monitoring, and visible cost per run.

16 — Content marketing

Content written to reach your audience across major funnels.

Written to perform, made to be read.

All content is written according to search intent and real questions your customers are asking.

We skip the slop and stick to the tried, true, and new strategies that search engines and AI models actually like.

What it covers

Topic mapping and keyword research
Long-form articles and guides
Product and landing page copy
Subject-matter interviews
Refreshing outdated content

You end up with

A publishing rhythm and pieces that connect with your audience and play well with search engines and AI.

How engagements run

We work through three defined work scopes.

Fixed scope

A defined build

A site, a tool, an audit, an agent. A single price with a handful of deliverables.

Best when you’re looking for a specific product or audit.

Retained

Continued support

We’ll work with you at a pace that works for your team and provide support as priorities change.

Best if you want to see healthy gains over a long period of time.

Embedded

Welcome to the team

We enter into your workflow and work as a part of your team.

Best if you’re looking for more capacity and capability.

We’ll help you understand what’s missing and what you don’t need.

Get in touch

Case Studies.

See our system in action

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